IT Support Analyst (Formal)IITechnical Support AnalystJob Skill RequirementsSpecified Duration of Work (If Any)...Duration-Compensation Type, Rate, and Annualized Result...Compensation- - - Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...ExperienceLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...1st YearLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...StandardsSkills Required for the task...SkillsPoints are in Thousands...(in Thousands)Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...CredentialLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...LevelFocus is the proportion (based on intensity and frequency) a skills is applied relative to the other skills...HoursThis interpretation of Skill Points is based on the skill, hours, level and focus attributes (among other proprietary factors)...PointsUsage is the predicted application rate of the skill throughout the task relative to the number of hours...UsageThis interpretation of Skill Points is based on the skill, and the applied usage attributes (among other proprietary factors)..PointsCombined components needed for the operation and management of enterprise information technology services and information technology environments. ...IT InfrastructureBL2.5Level Tier II - 4 4 II 822Daily/ 2D222'Managing physical and virtual components that enable communication and data transfer between devices and systems within a network. ...Network InfrastructureBL2.5Level Tier II - 4 4 II 822Weekly/ 8W816Plan describing how to ensure a system meets its requirements and specification. ...System Verification StrategyBL2.5Level Tier II - 4 4 II 822Weekly/ 8W816Customer service provided to customers to resolve issues, commonly with consumer electronics. ...Technical SupportBL2.5Level Tier II - 4 4 II 822Weekly/ 8W816''Tracking deviations and corrective actions to implement preventive measures to reduce or eliminate future defects. ...Defect ManagementGP1.5Level Tier II - 4 4 II 558Weekly/ 8W816'Organized, strategic approach to detecting and managing error in ways that minimize damage, recovery time and total costs. ...Fault Incident ResponseGP1Level Tier II - 4 4 II 425Weekly/ 8W816'Root Cause Analysis is a systematic process for identifying the underlying causes of problems, rather than just addressing their symptoms. ...Root Cause AnalysisGP1Level Tier II - 4 4 II 425Weekly/ 8W816'Process for responding to an incoming service requests, such as logging the request, adopting an initial response, etc. ...Service Incident ResponseGP1Level Tier II - 4 4 II 425Weekly/ 8W816'Documentation that describes how a product or service works. ...Technical DocumentationGP1Level Tier II - 4 4 II 425Weekly/ 8W816'Complete all steps required to publish an app for release. ...App DeploymentGP1Level Tier II - 4 4 II 425Monthly/ 30M3012A (Point of Sale) system is the combination of hardware and software that allows businesses to process customer payments / sales, and manage day-to-day operations. ...POS SystemsGP1Level Tier II - 4 4 II 425Monthly/ 30M3012Abstract separation of a whole into its constituent parts in order to study the parts and their relations. analysis. abstract thought, logical thinking, reasoning. ...Analytical ThinkingBL2.5Level Tier II - 4 4 II 822Daily/ 2D222'Identifying core concepts and underlying principles to solve problems. ...Conceptual Problem SolvingBL2.5Level Tier II - 4 4 II 822Daily/ 1D17'Applying methods and process to check for errors and inconsistencies. ...TroubleshootingGP1Level Tier II - 4 4 II 425Daily/ 2D222 Assistance and advice provided by a company to those people who buy or use its products or services. ...Customer ServiceGP1Level Tier II - 4 4 II 425Weekly/ 8W816''Interactions between departments, team, and / or group from within a company, usually suggesting working together from different disciplines or parts of the company. ...Internal CollaborationGP1Level Tier II - 4 4 II 425Weekly/ 6W610Use of proprietary graphical operating systems developed and marketed by Microsoft ...Windows OSGP1.5Level Tier II - 4 4 II 558Monthly/ 40M4019Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers. ...ITSMGP1Level Tier II - 4 4 II 425Monthly/ 30M3012Cloud-based unified endpoint management (UEM) solution that securely manages user access to organizational resources across mobile devices, desktop computers, and virtual endpoints. ...Microsoft IntuneGP1Level Tier II - 4 4 II 425Monthly/ 30M3012'' Cloud computing platform for the creation and management of automated business workflows. ...ServiceNowGP1Level Tier II - 4 4 II 425Monthly/ 30M3012...Total Skill Points:11150304Objective is the primary goal of the task...Description- Link is a way to share an internal link to the task (if there is one)...Job LinkSkills Label™ Patent 11587190 skillslabel.com
  


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A Job Label is a complete ROI for a standard job listing lasting a year or less. Job Labels standardize what skills are required for both prior experience and first year application.

A template establishes baseline job requirements. A job posting and the company listing the job should have different requirements, so on a Job Label the referenced skills and their definitions change. Skills might get added or removed.

Use Job Labels to attract professionals. A clear advantage with Job Labels are they allow evaluations to consider not only a credential (degree or certificate), but whether workers are able to apply the necessary skills neeeded for the job.

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