IT Support Representative (Formal)IIt Support AnalystJob Skill RequirementsSpecified Duration of Work (If Any)...Duration-Compensation Type, Rate, and Annualized Result...Compensation- - - Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...ExperienceLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...1st YearLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...StandardsSkills Required for the task...SkillsPoints are in Thousands...(in Thousands)Estimated hours a skill will be applied during the task. Could be simply the task hours or specific to the skill...CredentialLevel of skill required. Based on the tiered Job system (I - V) and a sublevel scale from 1 t0 10...LevelFocus is the proportion (based on intensity and frequency) a skills is applied relative to the other skills...HoursThis interpretation of Skill Points is based on the skill, hours, level and focus attributes (among other proprietary factors)...PointsUsage is the predicted application rate of the skill throughout the task relative to the number of hours...UsageThis interpretation of Skill Points is based on the skill, and the applied usage attributes (among other proprietary factors)..PointsCustomer service provided to customers to resolve issues, commonly with consumer electronics. ...Technical SupportBL2Level Tier I - 2 2 I 456Hourly/ 0.25H0.2522Study a subject in detail, especially in order to discover new information or reach a new understanding: ...ResearchingBL2Level Tier I - 2 2 I 456Weekly/ 6W610Abstract separation of a whole into its constituent parts in order to study the parts and their relations. analysis. abstract thought, logical thinking, reasoning. ...Analytical ThinkingBL2Level Tier I - 2 2 I 456Daily/ 1D17Communicating technical information in a simple way an audience can understand. ...Articulate Technical InformationBL2Level Tier I - 2 2 I 456Daily/ 1D17Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. ...Attention to DetailBL2Level Tier I - 2 2 I 456Daily/ 1D17Process of finding solutions to difficult or complex issues. ...Problem SolvingBL2Level Tier I - 2 2 I 456Daily/ 1D17Behaviors directly related to the the nature of training and the technical proficiency required to excercise effective control. ...Technical CompetencyBL2Level Tier I - 2 2 I 456Daily/ 1D17Applying methods and process to check for errors and inconsistencies. ...TroubleshootingBL2Level Tier I - 2 2 I 456Daily/ 1D17Principles, practices, and guidelines that an organization follows when interacting with its customers. ...Customer RelationsGP1Level Tier I - 2 2 I 258Hourly/ 0.25H0.2522...Total Skill Points:390598Objective is the primary goal of the task...Description- Link is a way to share an internal link to the task (if there is one)...Job LinkSkills Label™ Patent 11587190 skillslabel.com

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